What type of control involves the use of information about results to correct deviations from acceptable standards after they arise?

The correct answer is feedback control, which is a vital concept in the management control process. Feedback control involves analyzing the results of an action or decision against established standards or objectives and using that information to make adjustments or corrections. This means that after a particular action has been taken and results have been measured, managers can identify any discrepancies between actual performance and desired performance, allowing them to take corrective measures to ensure that future performance aligns with the goals.

This type of control is essential for learning and improvement because it not only helps in addressing current deviations but also provides insights for better decision-making in the future. It is often used in environments where outcomes can be measured clearly after actions have been implemented, such as in production, service delivery, or financial performance.

In contrast, feedforward control focuses on preventing problems before they arise by using information and analysis to anticipate potential issues. Concurrent control enables monitoring and adjustments to be made while an activity is taking place. Preventative control aims to eliminate potential issues before they happen, rather than addressing them retroactively like feedback control.